Sales policy

 

For customers who view products on the website and order via Website, Email, Phone may not be able to visualize all the details of the selected product, we are committed to deliver the correct product to you. , however it is possible that the color of the actual product will be darker or lighter than the image on the Website because it is a photo.


1/ We deliver products to you in 3 ways of payment:

  • Cash on delivery (additional charge of the carrier is included in the order value).
  • Customers can transfer money in advance.
  • Payment via e-wallet.

We ship nationwide with Express Delivery and there is a delivery fee.

  • We are committed to providing you with the most accurate product price information at the time of transaction. However, sometimes errors still occur, for example, when the product price is not displayed correctly on the website or the listed price in the store is different from the actual selling price of the product, depending on the situation. We will notify you of this error on a case-by-case basis. You can cancel that order or continue to purchase at the actual selling price announced by our staff.
  • We reserve the right to refuse or cancel your order for any reason at any time. We may ask you to provide more or confirm information about the consignee's phone number, delivery address before confirming your order.

2/ Listed selling price:

- The selling price of the product listed on the website is the final selling price. The selling price of the product may change depending on the time and the accompanying promotions. Additional shipping or fulfillment fees will apply, if any, and will be clearly displayed on the Checkout page when you place your order.

- While we do our best to ensure that all product information and prices displayed are correct for each product, there are occasional instances of errors or omissions. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order with correct price or cancel the order. If we are unable to contact you within 2-3 days of receiving your order, your order will be automatically canceled on the system and a refund will be issued (if the order has been paid in advance).

3/ Product information:

- The Web provides detailed information for each product that we publish, but we cannot guarantee to provide complete, accurate, complete, up-to-date, and error-free information for you. each product.

- In case the product you receive is not what the Website described in the product information section, please inform the Online Sales Department as soon as possible after receiving the goods at the same time. Make sure that the product is in unused condition for a refund or exchange. For detailed information about the return policy, please refer to the Product exchange/return policy .

4/ Payment policy:

The store system and website accept payment transactions in the following forms:

  • Cash "VND"
  • Payment on delivery COD "Cash On Delivery".
  • Bank cards ATM, VISA, MASTERCARD.
  • Payment through Bao Kim E-Wallet.
  • Pay at the store.

5/ Policy on counterfeit goods, imitation goods, goods of poor quality:

  • We only provide genuine products and the best quality of service to our customers through the products listed for sale on our website and refuse to sell unauthorized, copied, counterfeit, or counterfeit products. fake, unknown origin...
  • In case you suspect that the product is illegally manufactured, copied, counterfeit, counterfeit, of unknown origin..., please notify us immediately by contacting the Sales Department. Shop online for information verification and support.

Other provisions:

  • All Terms and Conditions (and all obligations arising out of these Terms and Conditions or related) shall be governed by and construed in accordance with the laws of Vietnam. We reserve the right to amend these Terms and Conditions at any time and such modifications will be effective immediately upon posting on the corporate website..
  • Before deciding to buy, you make sure you understand and agree to the above provisions.